Can I cancel my order?
We are not able to cancel orders that have already been processed by our fulfillment partner. Please reach out to us to discuss your options.
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Returns + Refunds
Understand our return and refund policies, including how to initiate a return, eligibility criteria, and the refund process.
What is your return/refund policy?
All returns require prior approval from our Customer Care department. You must call before returning any product. We accept unopened, resalable product in original condition provided it is returned within 30 days of the original invoice date. All ret
My product arrived damaged. What should I do?
We’re sorry to hear your product arrived damaged. Please contact us at [email protected] as soon as possible, and include your order number along with a photo of the damaged item. Our team will work quickly to resolve the issue and send a replace
Subscription Return/Cancellation Policy
If you placed an order for the wrong product, please contact us at [email protected] with your order number and the details of what you received and what you intended to order.