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Shipping

Learn about our shipping policies, including available shipping methods, delivery times, tracking orders, and handling shipping-related concerns.

What are your shipping guidelines?

We process and ship orders Monday through Friday, excluding holidays. Orders placed before 12:00 PM PST typically ship the same business day. Orders placed after the cutoff will ship the following business day. Shipping is available to all 50 U.S. st

Do you ship internationally?

At this time, we only ship within the United States and its territories via our online store. Do not place international orders online (including Canada). Please email: [email protected] for assistance.

My order hasn't arrived. When can I expect delivery?

Delivery times depend on the selected shipping method and your location. Standard shipping typically takes 3–7 business days once your order has been processed. If your order hasn’t arrived within that window, please check your tracking information o

How do I track my order? Can you tell me the status of my order shipment?

Once your order ships, you’ll receive an email with tracking details. You can also log in to your account to view order history and tracking. If you need help locating your tracking information or have questions about your shipment status, our custom

What are your order cutoff and processing times?

Orders placed by 12:00 PM PST (Monday–Friday) are typically processed and shipped the same business day. Orders received after that time will ship the following business day. Orders placed over the weekend or on holidays will be processed the next bu

Do you offer expedited shipping?

Yes, expedited shipping options are available at checkout. Shipping timeframes and costs will vary based on the selected carrier and service level.

Do you offer drop ship services?

We currently do not offer formal drop shipping services. However, you may ship to any address within the U.S., including directly to your patients or clients, as long as it complies with our terms of use. You can do this by adjusting the shipping add