Get information on how to place orders, understand order statuses, modify existing orders, and resolve order-related inquiries.
Please complete our practitioner application form here: Practitioner Application. Once submitted, our team will carefully review your application. If you meet our criteria, your account will be approved, and you will be able to place orders within 48
We offer supplements for sale through econugenics.com, pro.econugenics.com, and licensed healthcare practitioners, and we partner with well-regarded distributors and retailers. Except for products sold directly from ecoNugenics, we cannot guarantee t
To place an order, you must have an approved professional account and be logged in to access our B2B store. Once you're logged into your practitioner account:
When you are logged in with an approved account, click on the shopping bag icon in the top right corner of the screen at any time to view your selected items. From there, you can adjust quantities, remove items, or proceed to checkout.
Your cart total is displayed in the shopping cart view before checkout. It includes product subtotals and estimated taxes and shipping (if applicable). You’ll see the final total again before confirming your order.
Yes, to apply for a professional account, please complete our practitioner application form here: Practitioner Application. Once submitted, our team will carefully review your application. If you meet our criteria, your account will be approved, and
If you need to make a change to your order after it’s been placed, please contact us at [email protected] as soon as possible. While we can’t guarantee changes after an order has been processed, we’ll do our best to accommodate your request.
Orders must be placed from within the United States, and we accept all major U.S.-issued credit cards. Please note that we do not accept international credit cards or cards with international billing addresses. At this time, we do not accept PayPal,
For your protection, we do not keep credit card information on file and cannot access saved cards from our end.
When you are logged in with an approved account, click on the person icon in the top right corner to navigate to your account page. Click "orders” to navigate to your order history, track current orders and re-purchase the same order by clicking “buy
We offer order discounts on your first order and will send out any promotional offers or discounts to our approved practitioners via email.
While we’re happy to provide detailed product information and practitioner resources, we do not offer individual medical advice. For clinical guidance or patient-specific questions, please consult your healthcare provider or a licensed practitioner.