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ecoNugenics Professional logo

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Account + Access

Find answers to common questions about managing your account, including login assistance, account settings, and troubleshooting access issues.​

How do I apply for a Professional account?

To apply for a professional account, please complete our practitioner application form here: Practitioner Application. Once submitted, our team will carefully review your application. If you meet our criteria, your account will be approved, and you w

I have an account, how do I login?

We use a passwordless login system for added security and convenience. This means you can log in without the need for a traditional password. Instead, you'll receive a one-time authentication link that allows you to securely access your account. To l

How do I activate an account on pro.ecoNugenics.com?

Once your professional account is approved, you will be notified via email. Since we use a passwordless login system, there’s no need for traditional account activation. Simply follow the instructions in the email you receive to log in securely. To l

I am having trouble logging in to my account. What should I do?

If you're having trouble logging in, first make sure you’re using the email address associated with your practitioner account. Please also check your spam folder for the passwordless login code. If issues persist, please reach out to us at sales@econ

I cannot remember my password. How do I reset it?

Our platform uses a passwordless, secure login process, so all you need is your email address and a one-time code sent to you, each time to get access to your account.

Can I update my account info?

Yes, you can update your account details—such as shipping address and billing address—by logging into your account and navigating to your account settings. Navigate to your account page by clicking the person icon in the top right-hand corner. Then,